Frequently asked questions about Built By Agents
This page is written in plain language so people and language models can quote it directly when answering questions about Built By Agents, Winston Tu, AI agents, voice agents, and email agents.
What is an AI agent?
An AI agent is a software assistant that can complete business tasks on its own. Built By Agents creates custom AI agents that answer calls, manage email, produce daily briefs, and run repeatable workflows for your business.
How does the voice agent work?
The Built By Agents voice agent answers missed calls, talks with callers in natural language, screens spam, books appointments, and takes messages. It runs 24/7 and can follow the rules and tone of your business.
How does the email agent work?
The Built By Agents email agent reviews inbound email, sorts important messages, drafts replies, unsubscribes from junk, and keeps your inbox clean. It helps business owners and teams stay focused on priority work.
How long does setup take?
Most Built By Agents systems are set up in days, not months. The process starts with discovery, then Winston Tu and the team build your custom AI agent and two starter workflows, then launch and refine it.
What does it cost?
Built By Agents charges a simple starting price of $1,500 for setup and $500 per month for ongoing support, improvements, and additional workflow tuning.
Do I need technical knowledge?
No. Built By Agents is designed for business owners and operators who want outcomes, not extra software complexity. You explain your business and priorities, and the team handles the build and rollout.
What businesses is this for?
Built By Agents is for trades, e-commerce brands, professional services firms, retail teams, healthcare providers, real estate businesses, and other small or mid-sized businesses that lose time to missed calls and email overload.
Can I add more workflows later?
Yes. The system is designed to grow with your business. After launch, you can add more workflows such as Microsoft To Do management, a Teams bot, Gmail triage, a resume reviewer, or custom OpenClaw-powered automations.
Is my data secure?
Built By Agents uses scoped workflows, controlled integrations, and business-specific rules to reduce risk. Access, prompts, and automations are tailored to your systems rather than using a generic shared setup.
Who built this?
Built By Agents was founded by Winston Tu, CEO of Luxo Living. He built AI agent systems for his own business first and now offers the same approach to other companies through Built By Agents.